Shipping Information

Review our FAQs on FedEx in the Business Management section of Resources here

Shipping Transit Time Estimates

The following shipping transit times provided by FedEx are estimates on the number of business days you can expect it to take to ship to your location using “Ground” shipping.
Please note that orders are processed and shipped within 1-3 business days of being received; most orders go out next business day. You will receive a tracking number via email once your order is processed and packaged for shipment.
*Note: tracking information may not be available immediately due to the time difference between order processing and shipping carrier package pickup. Transit times shown below reflect estimated business days. If your shipment falls over the weekend, total ship time may take longer.

Holiday Season Note: During the holidays we recommend padding the transit times by 2-4 days to ship across the United States, due to increased package volume and the potential for weather delays.

Legal Shipping States
We  CAN ship wine purchased online or by phone to the following states:
AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, IA, KS, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NY, NV, OH, OK, OR, PA, SC, SD, TN, TX, VA, VT, WA, WV, WI, WY
We  CANNOT ship wine purchased online or by phone to the following states due to state laws:
AK, AL, AR, DE, HI, KY, MS, MT, RI, UT
Extreme Weather Shipment Holds
During periods of extreme weather, we attempt to ship wines at the beginning of each week in order to get shipments to you before the weekend. This is to prevent your wines from becoming damaged due to unknown temperature conditions at our shipping carriers’ warehouses. While we always attempt to ship packages within 1-2 business days from receipt of an order, we may have to hold packages during extreme heat or cold until the beginning of the next week or when conditions have improved. Please email support@onehopewine.com if you have any questions or like to inquire about a shipment.
21+ Signature Required

When planning for receipt of your delivery, please ensure someone 21+ is present during the delivery attempt. Wine cannot be delivered to anyone under 21 and we cannot waive this requirement. If you are unable to be home to sign for the package, we recommend having the wine shipped to a trustworthy neighbor or a work address. 

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